Helpdesk and remote support
Fast day-to-day help with computers, applications and access issues.
For business
Ongoing IT support that keeps everyday work on track
We help businesses work reliably, protect data and develop their IT without building an in-house department.
Complete scope
One partner for your essential IT needs
Computers and users
Workstation, account, update and permission management in an organised environment.
Email and Microsoft 365
Mailbox, domain and application configuration with secure access to company data.
Networks, Wi-Fi and VPN
Reliable office connectivity and secure remote access to company resources.
Servers, NAS and cloud
Care for local services, storage systems and cloud solutions.
Backup and recovery
Backups of critical data and a practical recovery plan.
IT security
Updates, device protection, access control and practical guidance for the team.
Domains, SSL and websites
Technical care for domains, certificates and the company’s online presence.
Asset records and IT documentation
A clear register of hardware, services, access and key technical arrangements.
On-site visits
On-site help in Warsaw and nearby areas when remote support is not enough.
Service models
IT support packages
Choose a scope suited to your company’s size and needs.
Start Care
Ongoing support for a small team that needs one trusted IT contact.
- Remote user support
- Workstation care
- Consultations and recommendations
- Agreed support channel
Business Care
Broader care for day-to-day work, data and essential company services.
- Ongoing team helpdesk
- Backup and essential security
- Device and service care
- Agreed response time
Custom scope
A service tailored to environments with servers, NAS, cloud or a more complex network.
- Individually agreed scope
- Servers, NAS, cloud and network
- Environment improvement plan
- Terms tailored to the business
Getting started
From the first conversation to organised support
Initial conversation
We learn about the company, the team and the most urgent needs.
Review and scope
We agree priorities, responsibilities and service rules.
Ongoing care
We organise the environment and handle day-to-day requests.
Business contact
Tell us briefly about your business
This helps us prepare for the conversation and suggest the right next step.
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